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March 7, 2008

Building Your Online Store

The Internet is great at leveling the field for businesses. Where else can you put up a site and immediately compete with huge companies on an international basis?

What It Is

E-commerce, clearly termed as web commerce, basically means selling of merchandise or services over the Internet with electronic transactions and also through a secure network. E-com is not merely buying and selling or providing services but it is also a method of advertising and marketing through an electronic system as well. E-com also means facilitating the progress of commercial transactions electronically. Right now e-com is a well-established technology in all major countries. In most cases internet marketing requires you to have your own E-commerce store for maximum return.

Requirements of an E-commerce Store

Building an online store is not an easy job. Software is required that can manage customers as well as their needs. E-commerce software should be able to handle inventory, shipping and handling costs, taxes, dispatching and payment processing of client’s orders. You may encounter many options when setting out to build an e- commerce store. Before choosing any of them it is important to have a clear view of your requirements. Technical requirements might include coupons, tracking systems, customer login options or any number of other things. Other requirements include what type of impression you want to provide to your valuable clients.

Study the Sales and Marketing Cycle

Before you opt for any of solutions for building e commerce store, study the basic model of e commerce that represents the entire sales and marketing cycle. The first building block of this cycle is audience in which you define what type of customers you will target. Second are commodities, in which you characterize the types of products you will put on the market. Third is customer support where you will answer the questions and offer solutions to clients’ or potential clients’ problems. Next are advertising, marketing and endorsement where a business promotes the products or services. Then there is transaction processing, the most important technical phase of the cycle, which will handle orders, taxes, payment processing and order delivery. Transactions may be automatic or manual. In manual processing you have to enter credit card information manually through an offline terminal. In the case of automatic processing a client’s order form will be setup with a program that processes and charges the credit card for you. After that there are post-deal services regarding how you provide solutions and services after the sale. Last but not least is brand name with which you will create a distinctive business image to correspond with customers. Nobody is going to pay attention to your online store unless something catches their eye.

Research Your Options

Once you have defined your needs, you can then begin researching your options. There are two basic paths you may follow when building an e-commerce store - either buy ready made software or build a custom system with components and parts according to your requirements and budgets.

Flexibility

Some business firms offer gifts and well placed impulse products for better marketing approaches. This requires an e-com solution to be flexible enough to allow various give-aways, coupons and promotions. Also, if your product comes in a variety of models or styles, with different options and different prices then you must communicate these factors and portray them distinctively in your online store. A true businessperson will certainly follow the patterns of his or her usual clients as well as those who directly visit the site. Web statistic tracking tools can be a great help to this end.

Ease of Use

Some e commerce stores are very easy to use and require only a few minutes to learn while others are more complex with so many features that they can be overwhelming. Being able to see a demonstration of software before buying it is a great help to determining ease of use.

Scalability

Being able to grow with your company is very important. If you choose a very simple solution now, then require a more robust solution down the road, you will lose time converting your store. If the URL structure of your store is not consistent, you can also lose search engine rankings by changing e commerce solutions. Therefore, it is important to choose an e commerce solution that can grow with you. For example, some stores owners may not want coupons in the beginning but then down the road decide it is a good idea. Some stores may also have limits on number of products, inventory control and tracking that down the road will be very important.

Security

Of utmost importance to online stores is transaction security. The priority for any business firm should be secure transactions. Thanks to Netscape for introducing SSL (secure socket layer), data can be protected by online store owners. SSL is an encryption technology that encrypts a message and the receiver decrypts it by using RSA security. To enable SSL on your web server you need a digital ID (a form of identification that will recognize you). Many web hosts provide SSL installation for anywhere from a few bucks to a few hundred bucks per year.

Overall, you want flexibility, ease of use, security and scalability in your store. Research your options before you make a final choice, and whenever possible, get a free trial of your solution before you buy.

Halstatt

Seven Steps to a Successful Marketing Blog

Filed under: Internet Marketing

How do you start from scratch yet create a top-ranked marketing blog in less than a year?

If I had anything close to a foolproof formula, I’d be making an infomercial right now rather than writing this article. Nevertheless, I can share some tips from my own experience to help you achieve success with your marketing blog.

1. Read

Before you draw up a plan for your blog, do your homework. Find and read the top marketing bloggers (see Mack Collier’s Top 25 list). Don’t overlook new voices, however; they may have valuable ideas and a fresh perspective.

It’s important to listen before jumping into a conversation—and that’s what blogging is all about. Often the back-and-forth discussion that takes place in the comments is the most valuable part of a blog post.

2. Comment

I did nothing but read blogs and bookmark them for about a month before I moved on to Step 2, which is to join the conversation by leaving comments on the blogs that you read.

Rather than a bland "nice post" type of comment, write something that adds to the conversation. Why was the subject important to you? How can you use the information?

Now, when you leave your comment, here’s where marketing magic begins. Most blogs have three boxes for personal information to identify the commenter:

    * First, your name. Unless you are widely known by a nickname or pseudonym, always use your real name.
    * The second piece of information requested is your email address; it will not be visible to readers but lets the author know that you’re a real person, not a bot or spammer.
    * The third blank to fill out is the URL of your Web site or blog, if you have one. When you add a URL in this space, it creates a hyperlink to your site, and when a reader mouses over your name, your blog title is displayed.

Because you’ve automatically generated a way for readers to find you, it’s considered poor etiquette to use the comment space of someone else’s blog for self-promotion. So resist the urge to hijack the comments; make your point, and use no more than one hyperlink. Most blog filters are defaulted to flag as spam any comment with two or more hyperlinks.
3. Write

When you first start writing a blog, it takes a while to find your voice. The best advice I can give you? Don’t try to be Mack Collier or Drew McLellan or John Moore—or anybody else.

It’s good to quote from industry leaders, but take time to formulate your opinions and express them in your own words. And don’t write a lengthy essay that draws final conclusions, which has the effect of shutting off dialogue.

Learn to ask for comments in your post, and phrase them in a way that invites response.

4. Respond

When visitors comment on your blog, follow up with an appropriate response in the comment section. There’s a fine line between dominating the conversation and keeping it going, so let several comments accumulate before you address them in the same reply.

Remember that commenters may not revisit your blog to see your reply, although this has been made much easier with new tools that allow RSS or email feeds for individual comments. Toby Bloomberg taught me an early lesson about responding to new commenters: She sent a short email thanking me for the comment and introducing herself. What a nice surprise for this brand-new blogger to get a personal email from the Diva! It started a conversation that has continued to this day.

5. Converse

A blog is not your only venue for interaction with readers and thought leaders. Take the conversation to another forum—a microblogging tool like Twitter, for example, or Facebook. More than 900 people follow me on Twitter, which provides many opportunities for interesting or helpful conversations. When I send a "tweet" with a link to a blog post, I always see a spike in traffic.

I do not treat Twitter, however, as just another marketing channel. Users who send only links and never engage with others will not find Twitter valuable.

6. Connect

Look for ways to extend the conversation to face-to-face meetings with other bloggers: Attend conferences, for example, or invite a local blogger to coffee. These connections will invigorate you and help you become better known in the marketing blogger community. When you visit the blog of a personal connection, it’s like catching up with an old friend.

7. Rinse & Repeat

Don’t rest on your laurels. Blogging is a long-term commitment, and you need to be aware of that—and prepared for it—going in. A writing schedule, or even an editorial calendar, can be a helpful tool to keep you producing fresh content on a timely basis. Set aside time each day to read and comment on other blogs.

Bonus Round

Be prepared for serendipity. You never know where the connections you make online will lead. For example, an offhand remark by online friend Cathleen Rittereiser inspired me to start a breast cancer fundraising project called the Frozen Pea Fund, which came to the attention of writer Craig Colgan, who wound up quoting me in a story published in the Washington Post, and that led to… well, I’ll have to get back to you.

Strategic Internet Marketing

Filed under: Internet Marketing

Strategic Internet marketing is, obviously, the key to success on the web. Internet marketing isn’t nearly has hard as it is made out to be so long as you know the general rules.

Strategic Internet Marketing

Internet marketing breaks down into a variety of areas, but the two biggest are paid and free marketing. If you want immediate traffic, you will have to pay for it. The goal is to move away from paid to free traffic as soon as possible.

The following articles will discuss all aspects of internet marketing, give examples and include a few rants on whatever happens to be bugging me that particular day. Regardless, I promise you will get insight into issues and solutions we have used to make ourselves and our clients lots of money. Give some thought to my ramblings and you will be able to create a lean, mean internet marketing profile for your own site.

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